Contact Us

Contact Us

Kia Ora (Hello)!

We appreciate your interest in Kainuiwai. We'd love to hear from you!

Whether you have questions about our products, want to share your own fishing stories, or simply want to connect, please don't hesitate to reach out.

Below is a list of ways you can get in touch, including the contact us form.

We look forward to connecting with you!

Mōrena (Goodbye)!

The Kainuiwai Team

P.S. If you have any specific inquiries related to your order, you can also reply directly to your order confirmation email.

Address

Glen Eden QLD 4680

Phone Number

0439 005 307

E-mail Address

sales@kainuiwai.com.au

Working Days/Hours

Mon - Fri / 9:00AM - 5:00PM

Send Us a Message

    Frequently Asked Questions

    Please don't hesitate to contact us at sales@kainuiwai.com.au we're happy to help!

    Yes, we offer international shipping to select countries. Please refer to the checkout process for current shipping rates and estimated delivery times to your specific location.

    Print-on-demand (POD) is a production method where items are only printed after an order is placed. This means your Kainuiwai gear is created specifically for you, minimizing waste and overproduction.
    • Sustainability: POD helps us reduce garment waste and contribute to a more eco-friendly future.
    • Variety: It allows us to offer a wider selection of designs and styles without limitations of pre-produced stock.
    • Reduced overhead: POD helps us keep costs down, allowing us to offer competitive prices.
    Yes, POD generally means slightly longer delivery times compared to traditional models. Once your order is placed, it typically takes 1-2 business days for printing, followed by 5-7 business days for shipping.
    Absolutely! Once your order is shipped, you'll receive a notification with a tracking number, allowing you to follow your package's journey directly with the courier.