FAQs

Kainuiwai Print-on-Demand FAQs

What is print-on-demand (POD)?

Print-on-demand (POD) is a production method where items are only printed after an order is placed. This means your Kainuiwai gear is created specifically for you, minimizing waste and overproduction.

Why does Kainuiwai use POD?

We use POD for several reasons:

  • Sustainability: POD helps us reduce garment waste and contribute to a more eco-friendly future.
  • Variety: It allows us to offer a wider selection of designs and styles without limitations of pre-produced stock.
  • Reduced overhead: POD helps us keep costs down, allowing us to offer competitive prices.

Does POD affect delivery times?

Yes, POD generally means slightly longer delivery times compared to traditional models. Once your order is placed, it typically takes 1-2 business days for printing, followed by 5-7 business days for shipping.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a notification with a tracking number, allowing you to follow your package’s journey directly with the courier.

Does Kainuiwai offer international shipping?

Yes, we offer international shipping to select countries. Please refer to the checkout process for current shipping rates and estimated delivery times to your specific location.

What if I have questions or concerns about my POD order?

Please don’t hesitate to contact us at sales@kainuiwai.com.au. We’re happy to help!